Terms and Conditions
Privacy Policy
TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of
Www.devahairdressing.com (the "Site").
This Site is owned and operated by
• This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of and the
Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Accounts
When you create an account on our Site, you agree to the following:
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You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that
account; and -
All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available on our Site:
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Hairdressing services; and
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Hair products.
We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.
The following services are available on our
Site:
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Online hairdressing courses.
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: Cancellation requirements are 7 days.
Payments
We accept the following payment methods on our Site:
PayPal; and
Stripe.
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Right to Cancel and Receive
Reimbursement
If you are a customer living in the United Kingdom or the European Union you have the right to cancel your contract to purchase goods and services from us within 14 days without giving notice. The cancellation period:
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Will end 14 days from the date of purchase when you purchased digital content that was not supplied on a tangible medium; or
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Will end 14 days from the date of purchase when you purchased a service.
To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at Nikijane1901@gmail.com or by post at 10 Willdor Grove Stockport SK3 OTW. You may use a copy of the Cancellation Form, found at the end of these Terms and Conditions, but you are not required to do so.
The right to cancel does not apply to:
• Goods or services, other than the supply of water, gas, electricity, or district heating, where the price depends upon fluctuations in the financial market that we cannot control and that may occur during the cancellation period;
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Custom or personalised goods;
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Goods that will deteriorate or expire rapidly;
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Services that the customer has requested for the purpose of carrying out urgent repairs or maintenance;
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Newspapers, magazines, or periodicals, except for subscriptions to such publications; and
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Accommodation, transport of goods, vehicle rental services, catering, or services related to leisure activities, if the contract includes a specific date or period of performance.
Effects of Cancellation
If you requested the performance of services begin during the cancellation period, you are
required to pay us an amount which is in proportion to what has been performed until you have communicated to us your decision to cancel this contract. We will reimburse you any amount you have paid above this proportionate payment.
If you provide express consent to the supply of digital content during the cancellation period and acknowledge that your right to cancel the contract is lost by the supply of digital content during the cancellation period, you will no longer have a right to cancel the contract.
We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement.
This right to cancel and to reimbursement is not affected by any return or refund policy we may have.
Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.
Consumer Protection Law
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation.
These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Limitation of Liability.
Nicola Lutley and our directors, officers, agents,
employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity.
Except where prohibited by law, by using this Site you indemnify and hold harmless
and our directors, officers, agents,
employees, subsidiaries, and affiliates from
any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Country of England.
Severability.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions.
All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
07841 288560
10 Willdor Grove
Stockport
You can also contact us through the feedback form available on our Site.
Effective Date: 3rd day of November, 2023
Cancellation Form
If you want to cancel your contract of sale with us you may use this form and email or post it back to us at the address below.
Address: 10 Willdor Grove
Email: Nikijane1901@gmail.com
I hereby give notice that I cancel my contract of sale of the following goods or services:
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
Ordered on:
_______________________________________
Received on:
_______________________________________
Customer name:
_______________________________________
Customer address:
_______________________________________
_______________________________________
Signature (only required if you are returning a hardcopy of this form):
_______________________________________
Date:
____________________________________
PRIVACY POLICY
This Privacy Policy applies between you, the User of this Website, and Nicola Lutley , the owner and provider of this Website. Nicola Lutley takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
This Privacy Policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://www.devahairdressing.com/contact .
Please read this Privacy Policy carefully.
Definitions and Interpretation
In this Privacy Policy, the following definitions are used:
Data: Collectively all information that you submit to Nicola Lutley via the Website. This definition incorporates. where
applicable. the definitions provided in the Data Protection Laws:
Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
GDPR: The UK General Data Protection Regulation;
Nicola Lutley: Nicola Lutley of 10 Willdor Grove , Cheshire , SK3 OTW ;
We or us
User or You: Any third party that accesses the Website and is not either (i) employed by Nicola Lutley and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Nicola Lutley and accessing the Website in connection with the provision of such services: and
Website: the website that you are currently using, www.devahairdressing.com , and any sub-domains of this site unless expressly excluded by their own terms and conditions
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In this Privacy Policy, unless the context requires a different interpretation:
a. the singular includes the plural and vice versa;
b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this Privacy Policy;
c. a reference to a person includes firms, companies, government entities, trusts and partnerships;
d. "including" is understood to mean "including without limitation";
e. reference to any statutory provision includes any modification or amendment of it;
f. the headings and subheadings do not form part of this Privacy Policy.
Scope of this Privacy Policy
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This Privacy Policy applies only to the actions of Nicola Lutley and Users with respect to this Website. It does not extend to any websites hat can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
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For purposes of the applicable Data Protection Laws, Nicola Lutley is the "data controller". This means that Nicola Lutley determines the purposes for which, and the manner in which, your Data is processed.
Data Collected
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We may collect the following Data, which includes personal Data, from you:
a. name;
b. date of birth;
c. gender;
d. job title;
e. profession;
f. contact Information such as email addresses and telephone numbers;
g. demographic information such as postcode, preferences and interests;
h. financial information such as credit/ debit card numbers;
i. IP address (automatically collected);
j. web browser type and version ( automatically collected);
k. operating system (automatically collected);
a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected); in each case, in accordance with this Privacy Policy.
How We Collect Data
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We collect Data in the following ways:
a. data is given to us by you; and
b. data is collected automatically.
Data That is Given to Us by You
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Nicola Lutley will collect your Data in a number of ways, for example:
a. when you contact us through the Website, by telephone, post, e-mail or through any other means;
b. when you register with us and set up an account to receive our products/services;
c. when you enter a competition or promotion through a social media channel;
d. when you make payments to us, through this Website or otherwise;
e. when you elect to receive marketing communications from us;
f. when you use our services;
in each case, in accordance with this Privacy Policy.
Data That is Collected Automatically
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To the extent that you access the Website, we will collect your Data automatically, for example:
a. We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website
content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you
use and interact with its content.
Our Use of Data
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Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience
when using our Website. Specifically, Data may be used by us for the following reasons:
a. internal record keeping;
b. improvement of our products/ services;
c. transmission by email of marketing materials that may be of interest to you;
in each case, in accordance with this Privacy Policy.
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We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this,
you have the right to object in certain circumstances (see the section headed ''Your rights" below).
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For the delivery of direct marketing to you via email, we'll need your consent, whether via an opt-in or soft-opt-in:
a. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us
to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in"
consent, we will take your consent as given unless you opt-out.
b. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action
when consenting by, for example, checking a tick box that we'll provide.
c. if you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw
your consent, see the section headed "Your rights" below.
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When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
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Keeping Data Secure
13. We will use technical and organisational measures to safeguard your Data, for example:
a. access to your account is controlled by a password and a username that is unique to you.
b. We store your Data on secure servers.
c. payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser
when we use this technology.
14. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this email address: nikijane1901@gmail.com .
15. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Data Retention
16. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted.
17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your Rights
18. You have the following rights in relation to your Data:18. You have the following rights in relation to your Data:
a. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete
such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your
request, we will tell you the reasons why.
b. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase - the right to request that we delete or remove your Data from our systems.
d. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
e. Right to data portability - the right to request that we move, copy or transfer your Data.
f. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
19. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our
legal basis for processing your Data), please contact us via this email address: nikijane1901@gmail.com .
20. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be
found on their website at https://ico.org.uk/.
21. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to Other Websites
22. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.
Changes of Business Ownership and Control
23. Nicola Lutley may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Nicola Lutley . Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
24. We may also disclose Data to a prospective purchaser of our business or any part of it.
25. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
General
26. You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.
27. If any court or competent authority finds that any provision of this Privacy Policy ( or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.
28. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
29. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to This Privacy Policy
30. Nicola Lutley reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.
You may contact Nicola Lutley by email at nikijane1901@gmail.com .
Attribution
31. This Privacy Policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en). This Privacy Policy was created on 03 November 2023 .